AA Home Response
We'll have an AA trusted tradesperson there to save the day, usually within the hour.
The AA Home Response subscription is a pay per callout subscription plan where you pay upfront for any of our emergency callouts. We’ll inform you of the callout cost prior to finding a tradesperson to assist you.
With AA Home Response Plus you will have enhanced emergency coverage for 6 callout costs covered by your plan.
Need help for an emergency? Call 0800 224 663
24/7, 365 days a year
Usually arrive within an hour.
Expert and trusted tradespeople
What is covered?
A damaged roof, gutter or downpipe causing an internal leak.
Water leaking internally through the ceiling or walls.
A blocked toilet, pipe or drain.
A blocked toilet, pipe or drain prevents smooth water flow, causing overflow or backup into the nearest outlet.
A burst tap or showerhead.
Inability to control water flow as the result of a burst tap or showerhead; causing significant water wastage, home or property damage. (Does not include replacement of washers.)
A burst pipe.
Physical breakage of a pipe or joint, resulting in a burst pipe causing significant water wastage, home or property damage.
A broken or burst hot water system
Broken or damaged system as the result of a burst unit, gas or electrical problems, faulty components, or even just the inability to reignite the pilot light.
A broken air conditioning unit or heating system.
Broken or damaged system as the result of gas or electrical problems, faulty components, or inability to reignite pilot light.
A blackout or power failure in the house.
Supply of power to all or part of the house has been disrupted. (Excludes area-wide blackouts)
Being locked out of the house.
Unable to gain access to the home.
A Broken door.
Where home safety or security is threatened as a result of damage to an external or internal door such as damaged locks or jammed doors.
A gas leak.
Internal or external gas leaks as the result of damaged gas appliances or leaking gas pipe lines.
Choose your plan
AA Home Response
The AA has an emergency service for your home, much like AA Roadservice.
AA Home Response Plus
Giving you enhanced emergency coverage and added peace of mind.
Renew AA Home Response Plan
Continue your plan with AA Home Response to stay covered.
Pricing options
| AA Home Response | AA Home Response Plus | |
|---|---|---|
| 24 hours, 7 days a week | ✓ | ✓ |
| AA trusted tradespeople | ✓ | ✓ |
| Six callouts included | Pay per callout* | ✓ |
| AA Insurance Home and Landlord customers | $0 per year | $155 per year |
| AA Members & other AA Insurance customers | $34 per year | $189 per year |
| Standard Subscription Fee | $54 per year | $209 per year |
AA Home Response Plus Benefits
AA Home Response Plus offers a comprehensive range of emergency services and repairs giving you enhanced emergency coverage and added peace of mind.
*Callouts are up to one hour long, with a commitment to fix or make the problem at hand safe. Callout/Subscription prices exclude parts and any additional labour required. Limitations and exclusions apply. See here for what is covered.
*Limitations and exclusions apply. Please read our terms and conditions for more details.
AA Home Response covers a range of plumbing, electrical and locksmith related incidents.
Hourly rates vary depending on your location and the time of your callout.