The AA now has an emergency service for your home, much like AA Roadservice.
So if you're faced with things like blocked toilets, power outages or just can't get into your house, we'll have an AA trusted tradesperson there to save the day, usually within the hour. It's 24/7 response with plumbers, electricians and locksmiths you can rely on to ensure things don't escalate.
We offer two subscriptions - AA Home Response Plus and AA Home Response that cover a range of household incidents.
The AA Home Response subscription is a pay per call out subscription where you pay upfront for any emergency callouts. We’ll inform you of the callout cost prior to finding a tradesperson to assist you or you can check them out here.
Compare the subscriptions
| AA Home Response | AA Home Response Plus | |
|---|---|---|
| 24 hours, 7 days a week | ✓ | ✓ |
| AA trusted tradespeople | ✓ | ✓ |
| Six callouts included | Pay per callout* | ✓ |
| AA Insurance Home and Landlord customers | $0 per year | $155 per year |
| AA Members & other AA Insurance customers | $34 per year | $189 per year |
| Standard Subscription Fee | $54 per year | $209 per year |
Click here to know more about AA Home Response Plus
*Callouts are up to one hour long, with a commitment to fix or make the problem at hand safe. Callout/Subscription prices exclude parts and any additional labour required. Limitations and exclusions apply. See here for what is covered.
Household Incidents Covered & More Information
AA Home Response and Response Plus subscriptions cover the below household incidents*:
A damaged roof, gutter or downpipe causing an internal leak.
Water leaking internally through the ceiling or walls.
A blocked toilet, pipe or drain.
A blocked toilet, pipe or drain prevents smooth water flow, causing overflow or backup into the nearest outlet.
A burst tap or showerhead.
Inability to control water flow as the result of a burst tap or showerhead; causing significant water wastage, home or property damage. (Does not include replacement of washers.)
A burst pipe.
Physical breakage of a pipe or joint, resulting in a burst pipe causing significant water wastage, home or property damage.
A broken or burst hot water system
Broken or damaged system as the result of a burst unit, gas or electrical problems, faulty components, or even just the inability to reignite the pilot light.
A broken air conditioning unit or heating system.
Broken or damaged system as the result of gas or electrical problems, faulty components, or inability to reignite pilot light.
A blackout or power failure in the house.
Supply of power to all or part of the house has been disrupted. (Excludes area-wide blackouts)
Being locked out of the house.
Unable to gain access to the home.
A Broken door.
Where home safety or security is threatened as a result of damage to an external or internal door such as damaged locks or jammed doors.
A gas leak.
Internal or external gas leaks as the result of damaged gas appliances or leaking gas pipe lines.
*Limitations and exclusions apply. Please read our terms and conditions for more details.
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